Call Us: (615) 284-8271
St. Thomas Health Services Fund (MyHealthDirect)
Baptist Hospital, a member of Saint Thomas Health, is the largest not-for-profit community hospital in Middle Tennessee, licensed for 683 acute and rehab care beds. For 90 years Baptist Hospital has been devoted to physical, emotional, and spiritual healing with a heritage of continuous growth, community service, and superior care. The grant requested in this application will be used to fund expansion of the MyHealthDirect program to work with the Baptist Hospitalist Group and the two new Case Managers in the Baptist Emergency Department. 45% of patients who are referred through MyHealthDirect (approximately 225 out of 500) will be contacted for follow-up and 40% of them (approximately 90 out of 225) report improved access to care and that they continue to go back to their medical home for their medical condition. (many are uninsured, indigent, homeless, many with mental illness and the barriers to reaching them - wrong numbers given, phone numbers disconnected, people not answering phones, no returned calls, voicemails not activated). Over the course of 12 months the Baptist Hospital Emergency Department will report a 75% reduction in the number of non-emergent patients that return to the Baptist Hospital ED after they have been referred to a medical home.